Senior Management Team

PACT's Senior Management Team oversees the leadership and management of all PACT charitable services and activities. 

  • Jan Fishwick OBE

    Chief Executive, Senior Management Team

    Jan’s career in social work began in 1975 as Deputy Matron of a 12 bedded children’s home. Here she gained an early understanding of the need for early intervention for families and also encountered children waiting for adoptive families. Both experiences influenced her passion for support to prevent family breakdown as well as ensuring Looked After Children were given the best opportunity to experience the loving environment of a family and to thrive. Jan has a broad experience at senior levels in both Local Authority and Charitable sectors, joining PACT in 2008 as CEO. She is also a Board member of the Consortium of Voluntary Adoption Agencies advising and influencing government policy on radical reform of adoption services. Jan lives with her husband Ian in a village outside High Wycombe. She enjoys family time with her three adult sons, their partners and three grandsons, walking in the Chilterns, cultivating (and sitting in) the garden and travel. Qualifications: CQSW, MPA. Jan was awarded an OBE in the Queen's Birthday Honours list in 2017.

  • Shirley Elliott

    Head of Adoption, Senior Management Team

    Shirley has more than 25 years experience working with children and families in both the voluntary and statutory sector.

    Shirley worked for Hampshire County Council as a social worker, Family Centre Manager and Permanence Team Manager (the last post for 10 years) before moving to Coram to manage the projects in the Midlands.

    Shirley joined PACT in the summer of 2012. She has recently moved to Reading with her family and is getting to know the local area. She has two grown up children and two step-children, and enjoys going to the theatre and to concerts when family commitments allow.

    Qualifications: MSc in Social Work, Dip Social Work, BA in Sociology and Anthropology, NVQ4 in Management, Cert. in Health & Social Care Management

  • Natausha van Vliet

    Chief Operating Officer, Senior Management Team

    Natausha joined PACT in June 2013. Her diverse professional background has included several senior and influential roles, including over 10 years working in the commercial music industry as well as more recently working in the children and young people’s voluntary and community sector.

    Not only is Natausha a Montessori early years teacher as well as a Co-Active development coach, she is also a Trustee for Women's Breakout.  She is passionate about helping people to help themselves and improving the outcomes for families, children and young people.

    She is married with two children, has two rescue dogs and is the chair for her local scout group, regularly supporting her local community. She enjoys spending time with her family and friends, music and running.

    Qualifications: Mont. Dip. Early Years 3-6, Certified Prince 2 Practitioner

  • Deborah Hardy

    Head of HR, Senior Management Team

    Deborah joined PACT in 2011. She has almost 30 years experience in HR, working primarily for organisations in the higher education and social housing sectors, including 10 years with A2 Housing and 10 years at Royal Holloway College, University of London.

    Deborah is a member of the Chartered Institute of Personnel and Development and completed the CIPD Certificate in Employment Law, Relations and Practice (Merit) in 2011.

    She has two children and enjoys exploring the outdoors with her dog Murphy, travel, running and taking on new challenges.

  • Emma Owen

    Head of Marketing and Communications, Senior Management Team

    Emma trained as a journalist and worked on local and regional newspapers for nine years. She has worked in the charity sector for 14 years and held PR, events management and fundraising positions at two national charities before coming to PACT as a fundraising manager in 2008. As the department grew she managed PACT’s communications and marketing function.

    Emma is married with two children and her interests are books, pilates, running, blogging about domestic chores and organising events at her children’s school.

    Qualifications: NCTJ NCE in Newspaper Journalism.

  • Natalie Derkatsch

    Executive Assistant, Senior Management Team

    Natalie has been with PACT since 2012 as the Executive Assistant to Jan and the Senior Leadership Team. Natalie also supports the Chair and Board of Trustees. Natalie keeps a tightly running ship for us and also has a wealth of experience and knowledge, having previously worked as a PA across the voluntary sector for 13 years.

    Natalie studied for a Degree and Masters in Theatre Studies. The arts make up a big part of her free time, whether it’s watching plays, going to gigs or exhibitions. She also loves to travel as much as possible with her partner Dyson. When she does put her feet up at their home in Caversham she dedicates her time to looking after their cat, Tilly - and trying not to buy too many dresses.