Helplines

Please note that charges may apply to calls made from mobile phones for some of these numbers.

If you need medical help fast but it is not an emergency, please contact NHS Direct on 111.

In an emergency dial 999 for the ambulance service.

If you are feeling that you are at imminent risk of harming yourself, you can:

  • Contact the Samaritans: 08457 909090
  • Present yourself to the Emergency Department at your nearest hospital
  • Call the ambulance service on 999 if you are unable to get to the hospital

Domestic Violence

All helplines are completely confidential. Because of this, they can be a good source of support for women who aren’t yet ready to report their abuse, or wish to be anonymous. They can also provide help and advice to friends, family, and workers.

  • Berkshire Women’s Aid: 0118 9504003
  • National helpline (run by Women’s Aid): 0808 2000 247
  • Childine: 0800 1111 (Freephone)
  • Crimestoppers (to give anonymous information on crimes): 0800 555 111
  • LGBT Helpline: 0300 999 5428 / 0800 999 5428
  • Respect (for perpetrators of abuse): 0845 122 8609
  • National Rape Crisis Centre: 0808 802999
  • Police: 101 (999 in an emergency)

Debt Advice

  • Stepchange Debt Remedy, expert debt advisors: 0800 138 1111 (Freephone, including mobile phones)
  • Reading Citizens Advice Bureau (CAB): 0845 071 6379

Health and Wellbeing

  • Crisis Team: 0845 9000075
  • NHS Direct: 0845 4647
  • Anxiety UK: 08444 775 774 (Monday – Friday, 9:30am–5:30pm)
  • Anxiety Alliance: 0845 296 7877
  • National Self Harm Network: 0800 622 6000 (Freephone)
  • MIND Information line: 0300 123 3393 (Monday – Friday, 9am-6pm)

Housing

  • Shelter - Shelter believes everyone should have a home. More than one million people a year come to us for advice and support: 0844 515 1414
  • St Mungo’s, Reading office: 0118 9595992